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Helpdesk and Support
–Helix CRM 
Deliver Exceptional Customer Service with Integrated Support
The Helpdesk and Support module provides a seamless experience for managing customer queries and tickets. Automate ticket assignment, track SLAs, and resolve customer issues efficiently.
Ticketing System
Track customer requests and resolve issues faster.
MultiChannel Support
Receive tickets via email, phone, or chat.
Automated Ticket Assignment
Route tickets to the right support agent.
SLA Management
Set servicelevel agreements to ensure timely responses.
Customer SelfService Portal
Enable customers to track ticket status.
Security you can trust easily.
Our dashboard is served over SSL which means you can be sure that all data transferred is secure. Payment processing uses the very latest PCI DSS card-security standards
Integrates with your tools
Connect deski with the software you
use every
day.
About us
Best event & online ticket platform.
Things go wrong. You’ll have questions. We understand. So we have real people, not bots, on hand to help, 7 days a week.
We aim to answer any query in less than 10 minutes. Try now
